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Buying
basics
Buying on eBay is simple whether it's
DVDs or designer clothes, whatever you're looking for, you'll find it on
eBay!
5 Steps To
Basic Buying
1:Register
In order to bid or buy you need to register on eBay. It's easy and
FREE!
Simply click on the Register link at the top of any page and complete
the registration form.
Once you've completed the form you will receive a confirmation email
from eBay to the email address you submitted during the registration
process. Simply follow the instructions to complete your registration.
2.Find what you're
looking for There are three ways to find
what you're looking for on eBay:
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A. |
Browse categories: If you
want to see what eBay has to offer, Browse the
categories listed on the homepage. Click on the category you
are interested in or select the Buy button on the navigation
bar to display the full category list. |
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B. |
Search by Keyword: If you're
looking for something specific the simplest way to find it is
to Search. Type keywords into the search box that best
describe what you are looking for or advanced search link for
more options.
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C. |
Get what you want: If you know what you want, just post a
Want It Now ad and seller's will respond with
listings. Just click on the homepage link.
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3.Review The Item &
Seller |
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A. Make sure you know what
you are buying
Once you find an item that interests you, click on it to view
details. Read the item description completely, checking for: item
details (size, colour, etc), accepted payment methods, postage costs
and return policy. If you still have a question, contact the seller
directly. B. Get
to know the seller
Check the Seller's eBay reputation by clicking on the Feedback
rating (the number in brackets) beside the Seller's User ID. Click
to read what other buyers have said about the seller's reliability,
product quality and level of service.
4.Place a Bid or Buy
Instantly. |
Experience the thrill of placing the winning bid on an auction-style
item, or if you know what you want to pay and you want it quickly look for
items that offer Buy It Now.
Place A Bid: Enter the highest price you are prepared
to pay for the item and eBay's proxy bidding system will bid on your
behalf, only as much as is needed for you to stay the highest bidder.
Buy It Now: If you see Buy It Now on a listing, you
can buy the item instantly at that price stated by the seller. There's no
bidding involved!
5.Paying For Your Item And Leaving
Feedback.
After you have won or purchased the item either contact the
seller or check the seller's listing or email invoice to find out what the
preferred payment method is, and where you should send your payment. The
seller will only send the item to you once they have received payment, so
ensure that you pay quickly.
If the seller offers PayPal then simply click on the Pay Now button and
complete eBay's Checkout process. >PayPal is free
to join. Your financial details are never shared with the seller and it
allows you to send payment immediately. The faster the seller receives
payment, the faster you'll receive your item!
Once the item arrives, check it thoroughly to make sure it fits the
description and has arrived in good condition. If you are pleased with
your purchase, leave the Seller Feedback and encourage them to do the same
for you.
Now you've learned the basics of buying you're ready to start
discovering the great deals available.
Shop without sharing your financial detailsPaypal
Cheap
Laptop
Sensible
Precautions for Online Shopping
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1. Learn as much as possible about the product
and seller |
Shoppers will feel more secure and confident if
they are familiar with the merchants from whom they are
buying. The Internet offers a platform for retailers to
provide information about their companies and histories. Shoppers
are empowered to undertake research about the products and
companies. Shoppers might also learn about a retailer from their
reputation, previous purchases, referrals through friends or reviews
and comments by other shoppers found online.
Asking the seller questions is another simple way to obtain more
information on a product and get a sense of the seller’s customer
service standards. |
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2. Understand retailers’ refund
policies
Look for and ask about refund policies. Questions
to ask should focus on:
- the required timeframe in which a buyer must contact the
retailer and return the items
- whether a full refund will be offered or a merchandise credit
provided
- whether an item that has been opened or used can be returned
For retailers without refund policies, consumers
may be able to access buyer protection programs from either the
shopping site or through the payment method they use. This ensures
that if there is a problem that the payment will be covered or
refunded as a result of the protection guarantee - for example, many
credit cards have chargeback facilities.
Online consumers are
afforded the same legal protection as offline
consumers. |
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3. Choose a secure password to protect account
information
Many people use passwords for online stores that
can be guessed, like their birthday, a family member’s name or even
their username. Instead, a password should contain a combination of
upper and lower case letters and numbers and symbols that no one
else can guess. You should also use different passwords for
different accounts. It is also helpful to periodically change your
password to help ensure that it cannot be
guessed. |
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4. Use a secure checkout and payment
process
When paying online, consumers should take
precautions when entering credit card or bank account information at
each online retailer they visit. Entering these details on several
different merchant websites increases the likelihood of your
personal information being compromised. There are safe and easy-to
use payment services, such as >PayPal,or
which
allow shoppers to enter account information only once into a highly
secure and reputable site that protects this financial information
from improper use. Future purchases should be made from that one
account to avoid the need to enter credit card or banking
information separately into the websites of individual
retailers.
Additionally, many websites use a technology
called Secure Sockets Layer (SSL) to encrypt personal and financial
information sent over the Internet. A browser will display the icon
of a locked padlock at the bottom of the screen to indicate
encryption. Also consumers can look for third party seals that
accredit sites with safe handling policies and procedures such as
the VeriSign or TrustE logos.
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5. If an offer sounds highly suspicious or too
good to be true, it probably is
While Internet shops frequently offer lower prices
than brick and mortar stores, shoppers should be wary of
unreasonably low prices or unusually attractive promises. With any
purchase online or offline, shoppers should read the fine print (or,
in some instances, click the links describing the purchase
agreement). If in doubt, don’t proceed with the purchase – there
will always be other options available when shopping online.
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6. Protect your computer
Each computer connected to the Internet must have
up-to-date anti-virus and anti-spam software as well as firewall
protection. These are the first steps in a number of protective
measures that are outlined by the Australian Computer Emergency
Response Team (AusCERT) in the
Guide
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7. Read and understand safe trading
guidelines
Always follow the safe trading guidelines provided
by the site you are shopping on. |
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8. If you don’t receive the item you paid
for
Retain copies of all correspondence and
communication as this may help solve disputes between buyers and
sellers. Communicate with the seller or retailer. If this fails,
contact the service or financial institution used to make the
payment to see if it can be reversed. Contact your local police
service to make a complaint if you are willing to provide a
statement. |
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9. What to do if you think fraud has
occurred
First and foremost, a buyer should contact the
retailer from which the product was purchased. If agreement can’t be
reached, the consumer should contact either the payment method or
service used to dispute charges and finally contact the police to
report the incident. More information about avoiding fraud
online is available in the e-Commerce Safety Guide.ebay. Click here to download the
complete version(720kb).
Shop without sharing your financial details paypal & ebay the safe choice
THIS PAGE AND ALL ADVICE
AND INFORMATION FREE FROM EBAY EXPLAINED
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